The CR02EN WIFI QR code access control all-in-one machine supports deep customization and elevator control linkage, providing full process technical support from docking, installation to remote upgrade, helping integrators efficiently implement the "access control+elevator" one code access solution, reducing development and operation costs.
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For system integrators and software platform providers with development capabilities, undertaking project implementation requires not only stable hardware products, but also timely technical support to assist in customization according to new requirements raised by Party A, as well as the ability to quickly handle after-sales problems. In a smart access control and elevator linkage project in a residential area of a city in Northeast China, we relied on the stability and scanning sensitivity of the
CR02EN WIFI QR code access control all-in-one machine to fully cooperate with the system integrator to complete secondary docking, customized development, installation and debugging, and later upgrades, helping the integrator successfully implement the "access control+elevator control" integrated scanning and passage solution.
I、WIFI QR Code Access Control Seamlessly Integrated with System Platform Software of Integrators
The client is a system integrator with independent development capabilities, serving an entrance and exit system for a residential community. The project requirements are as follows:
1. After entering the community gate with a QR code, the owner uses the same QR code to scan and take the elevator to the designated floor.
2. The backend software needs to obtain real-time data on door opening and elevator riding
3. I don't want to connect two sets of devices separately, the "QR code all-in-one machine" and the "elevator control motherboard"
4. Need on-site quick construction and installation, and simple maintenance in the later stage.
5. Our company's QR code all-in-one machine directly completes scanning and authentication, and sends the target floor command to the elevator control motherboard through RS485 protocol, achieving an integrated solution.
After communication between both parties, we recommend the customer to use the
CR02EN WIFI QR code access control all-in-one machine+ladder control motherboard hardware solution, and provide relevant product information, interface documents, and sample source code. Subsequently, the system integrator will take samples for docking and debugging. During the docking process, the system integrator proposed "API interface authentication" and other customized requirements based on the requirements of Party A. When the device initiates an HTTP request, it needs to carry a fixed access_token field in the URL for authentication, and other parameters are transmitted in the body. Our technical team analyzed the original interface logic in depth and proposed a solution to configure the token to the ukey field for synchronous requests. At the same time, in response to the token field length limitation issue that platform vendors are concerned about, the technical team immediately initiated the adjustment process to ensure that it fully matches their underlying system design requirements and avoids delays in project progress due to parameter issues.
II、QR code access control+elevator control one click docking
Customers only need to connect to our company's WIFI QR code access control all-in-one machine, without the need for QR code access control to connect with the elevator control motherboard. We have completed the underlying logic development and achieved seamless linkage between the all-in-one machine and the elevator control motherboard. The CR02EN all-in-one machine sends the target floor instructions to the elevator control motherboard through the RS485 protocol, and the elevator control motherboard supports 98% of various elevator brands on the market, without breaking the installation line. System integrators do not need to develop additional programs for connecting QR code access control and elevator control. They only need to focus on the development of their own access control management system, realizing the function of "scanning the code to reach the designated floor". This "one-stop" customized service greatly simplifies the integration difficulty for partners.
III、One on one technical service
When the project enters the installation and debugging phase, we arrange one-on-one technical services and follow up throughout the process:
We not only provide detailed instructions on the wiring of the "no breakage line elevator control", but also address questions raised on site regarding the "485 interface wiring". The QR code access control indicates a 12V power supply, while the elevator uses a 24V power supply. We have informed our QR code access control equipment that supports wide voltage, 5-25V, and can directly connect to a 24V elevator control power supply. We have provided clear answers in a timely manner, ensuring that installation personnel can quickly complete the installation and debugging of access control and elevator control. We have actively cooperated and provided responses to the on-site equipment installation photos and confirmed the type of elevator control system (New Shida system) to ensure the smooth progress of installation and commissioning work.
At the same time, the user documentation we provided played a crucial role, allowing multiple construction technicians on site to independently complete equipment installation, parameter configuration, and system integration and debugging according to the documentation, greatly reducing reliance on our company's technical support; For personalized issues not mentioned in the document, our after-sales technology responded promptly to customer inquiries, including weekends off. We truly provided a 7 * 16 hour online after-sales response to ensure on-site problem resolution and enabled the project to be completed ahead of schedule.
IV、WIFI QR code access control remote upgrade and debugging, reducing after-sales maintenance costs
After the project was delivered, the system integrator encountered field restrictions and other issues. Our technical team quickly developed an upgrade package based on customer feedback and requirements. The on-site customer scanned the code to complete the remote upgrade of the WIFI QR code access control. To avoid the risk of equipment "bricking", our company implemented a special program for the upgrade of the WIFI QR code access control. Simply connect to the external network to complete the system upgrade. If there is a network interruption during the upgrade process, the system will automatically restore to the pre upgrade state. After the network is stable, it can be upgraded again automatically. This greatly improves the success rate of remote upgrades and reduces the after-sales maintenance costs of the integrator.
V、Our service advantages
The successful implementation of this access control+elevator control project in a city in Northeast China is a vivid reflection of our technical after-sales service capabilities. For system integrators and software platform providers with development capabilities, we provide an integrated solution of "product+service", with three main advantages:
1. Customized development capability: Our company has a complete organizational structure, with independent research and development, after-sales, maintenance and other teams. We can quickly complete hardware bottom layer function adjustments and interface customization according to the requirements of our partners' projects, software platform business logic, call interface requirements, authentication rules and other personalized needs, helping customers quickly win project orders.
2. One on one full process service: from requirement communication, scheme design, development, docking and testing to installation, debugging, and post upgrade, providing full technical follow-up, responding to on-site problems and docking questions in a timely manner 7 * 16 hours online, and ensuring the fast landing of system integrator projects with professional services.
3. Remote upgrade: All of our company's QR code access control all-in-one machines support remote upgrade, status monitoring, etc., providing comprehensive technical documents/videos and after-sales guidance, significantly reducing the post sales maintenance costs of our partners.
Whether it's the "access control+elevator control" one code communication project for smart communities or intelligent security solutions for other scenarios, we can provide matching hardware products and interface documents, arrange technical one-on-one services, and cooperate with system integrators and software platform vendors with development capabilities to complete project customization and implementation according to the project requirements undertaken by customers. Choosing us is not only about choosing a reliable WIFI QR code access control all-in-one machine, but also about choosing a long-term partner with independent research and development and deep customization to help you quickly deliver high-quality projects in the fierce market competition, enhance customer satisfaction and brand competitiveness.
